Workshops that Leverage the Principles of Outcome-Based Communication

“A person may have the greatest idea in the world, but without effective communication to inform, persuade, or motivate, their efforts will have no effect.”

Why was the Formless Method Created?

The Usual Advice:
To communicate effectively, we are told to tell engaging stories, show passion for our topic, and adhere to established “best practices”.

The Reality
Not everyone is a professional speaker with a captivated audience. Most of us communicate with the practical aim of achieving specific goals through specific communication outputs, whether written or verbal, rather than speaking in front of an audience to inspire or entertain.

The Solution
From Principles and frameworks that can be adjusted according to the specific needs of each situation and audience. It's about effectiveness and adaptability, and being able to integrate all that you know and will learn, rather than sticking to rules and guidelines.

Developed through more than a decade of real-world experience and continuous refinement through testing in different industries and cultures, the Formless Method recognizes that communication is not a one-size-fits-all skill. What works in one context may not work in another, and the ability to adapt and integrate various principles and techniques with the audience and outcome in mind is more valuable than rigid adherence to a set of rules.

“Principles help you gain control of the tools to multiply their effectiveness without letting them end up controlling you.”

Testimonials

  • From a Digital Transformation Consultant

    Much of the training on business communications assumes that you are adequately prepared and have anticipated various scenarios when delivering your message. In real life, we will frequently be in situations where, despite our best efforts, this will not be the case.

    Our ability to communicate effectively under such non-ideal conditions is critical to succeeding in a volatility, uncertainty, complexity and ambiguity of our modern business environment.

    With Formless Communication Training, I am better equipped with the knowledge and skills to address these challenges. I now also have access to expert advise from a superb community of communications coaches and practitioners.

    This training is highly recommended!

  • From an HR Practitioner

    I can truly say that I am fortunate enough to attend this workshop because it made me understand why I had to face certain challenges at work (misalignment, disagreements, not meeting expectations etc).

    The session started with explaining the different types of audiences and that made me realize that miscommunication happens at work or in general because oftentimes there is a lack of consideration of what’s the behavioral style of the audience/person you’re communicating with.

    Second, the session made me realize that there must be a clear outcome in every communication made whether it’s just posting on social media or executing a speaking engagement or event. It all goes back to your objective or what you want to achieve and you can only choose one outcome.

    As I start my new career venture under a new team and company, I will continue to use and practice this formless method.

  • From a Service Design Consultant

    I had an amazing experience learning the Formless Method. The full-day training session was packed with inspiring material and hands-on learning opportunities. I was able to apply what I learned immediately and see how to improve my communication style and quality in various situations.

    From start to finish, it was effectively demonstrated how outcome-based communication, when done intentionally and methodically, can be significantly more effective and efficient. This training brought together participants from diverse backgrounds and walks of life, highlighting the universal applicability of the method. Additionally, the participants were well taken care of at the venue and enjoyed learning about each other's backgrounds.

    I highly recommend the Formless Method, especially if you frequently interact with people from different backgrounds, departments, and even cultures or countries. Regardless of your role, applying the principles in this method will help you become a much more effective communicator!

  • From a Corporate Executive

    The Formless Method has been a game-changer for our diverse teams. It equips us to communicate across different cultures and generations, making complex interactions smoother and more effective.

    The CREDI behavioral styles were easy to understand and quickly adaptable to our team members, allowing us to appreciate and leverage our differences. This has strengthened collaboration, enhanced team performance, and aligned everyone toward achieving key business outcomes.

    The method’s adaptability has become essential for our leadership approach.

What is in the core of The Formless Method courses and workshops?

  1. Learn the principles of outcome based communication

    Let the principles multiply the effectivity of the tools that you have access to. Be able to continuously improve your context, design, and delivery of any of your communication outputs.

  2. Be equipped with tools over techniques

    Plan for effective outputs based on your intended outcomes whether it is a presentation, negotiation, speech, or a conversation. As soon as you apply it a few times, it will be second nature to you.

  3. Understand your audience using the CREDI Behavioral Types

    Knowing how to engage and things to look out for when dealing with different types of audiences. This makes sure that your content adapts to your audience, before, during or after for a more impactful outcome.